Support Resources

Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

I am writing this letter in reference to our recent conversation to/installation of your Justice Solutions Jail Software.

Despite the fact that our internet is outdated and slow, Chris Robertson from Justice Solutions never gave up and helped us work through our problems. He helped us identify what the issue with our system was and was very patient with us as we sought a solution.

Chris was friendly, professional, knowledgeable, and patient throughout the training and installation process. My staff were initially very nervous about the new program, but after a few hours with Chris those fears were relieved. Chris worked long hours at my jail and Sheriff's Office during the installation. He was in by 6AM and often times was thill here at 10PM. His customer service is the best I've ever seen and my staff absolutely loved him.

I believe your product is the best one on the market. It is very comprehensive and very suer friendly. It is a well thought out and designed product. I would not hesitate to recommend it to anyone looking for a new Jail/Dispatch/Reporting system.
Posted By: D. Scott Sawyer
I am writing this letter to inform Justice Solutions that the CAD system has been put into place and has been up and running for approximately 10 days. I had the privilege of meeting Chris Roberson and learn what Justice Solutions was about. After seeing your company’s presentation, I felt that this was what we were looking for in a product and service. I spent 3 ½ days with Chris while he made sure our dispatchers were comfortable with the CAD system before he left our facility. Since his last day, our dispatchers have had some issues that have came up but were quickly resolved by the outstanding customer service. I, along with the administration at the Sheriff’s Office have been completely satisfied with the product we received as well as the service that has been rendered to the Sheriff’s Office. Chris has not only accommodated the sheriff’s office to make sure the system was installed in a timely manner but he also made sure the dispatchers had the confidence to run a new system in a short time. I would like to commend the efforts that were made by Chris Roberson in making sure that the St. Francis County Sheriff’s Office made a successful and smooth transition into our new dispatch with your software.
Posted By: Larry Jones
Asst. Jail Administrator
I would like to take this opportunity to thank Justice Solutions for doing business with the Phillips County Sheriff Department. Justice Solutions has brought the sheriff's department from the past into the present way of operating, without Justice Solutions the Phillips County Sheriff's Department would still be lagging behind other departments.

Let's talk about Chris Roberson, we met him at the Sheriff's Winter Conference in Little Rock AR this year. He not only sold us on Justice Solution, He was a man of his word by his actions, and he kept in contact with the department throughout. Chris earned the confidence of both Sheriff Byrd and myself, by having a broad range of information that has been helpful to us both and our staff. Chris went out of his way to make sure our staff was comfortable with the software and making it easier for them to adjust to this new system.

Chris Roberson is truly a great ambassador for Justice Solutions, Chris has all the qualifications to carry him a long way in whatever endeaver he attempts. I would like to thank him for his business practice while he was assisting the Phillips County Sheriff' Department.
Posted By: Darrell L. Winston
Chief Deputy
I want to take a minute to commend Justice Solutions and Chris Roberson on the install of our CAD system. Throughout this process, Chris has been informative, thorough, and most of all patient. Chris and his knowledge of the emergency services industry sets him apart from
most sales or instillation professionals. His dedication to this install and training far exceeded

my staff's expectations. Conway County OEM/911 is overwhelmingly happy with the product and level of commitment that Justice Solutions and Chris have shown our agency. We hope that this partnership continues well into the future.
Posted By: Johnathan Trafford
Director: OEM/911
Please allow me to tell you how happy we are to be doing business with Justice Solutions. After speaking with several of our county sheriffs and other departments, we decided to change our jail management system and use your software and I believe that we made the right choice.

Everyone that we have dealt with at Justice Solutions has been professional and courteous during the whole process. The software is so much more user-friendly than what we have been accustomed to using.

Chris Roberson has been especially helpful to our department. We changed some plans on him at the last minute and he took it in stride and never missed a beat. He has been extremely professional and courteous throughout the week he has spent with us. The training and time he has invested in us surely has been the most thorough and hands-on that anyone has ever provided to us. He is an asset to your company and we look forward to doing business with him.

Right now, we have the jail management system and offense reporting system and look forward to integrating other systems in the future.

Again, thank you so much for all the help you have given us and the easy transition that Chris has provided to my department. We will be recommending your company to other departments.
Posted By: Stan McGahee

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